Mobile Government Platform:
The online government services portal

On the basis of a trustworthy online identification, various government services can be provided mobile-first via the Mobile Government Platform: general information, document management, citizen participation, direct news, and integration of additional services.

How does the Mobile Government Platform work?

With a user-friendly smartphone app, authorities can offer online information and interaction channels to its citizen. The cornerstone of the Mobile Government Platform is its own identity management system. The citizens register once and verify their identity via the app.

On this basis, all services — for example ordering a confirmation of residence or paying a fee — can be used as an end-to-end interaction without further identity verification and authentication. New services can be added on an ongoing basis.

Automated document creation and delivery make it possible for authorities to work more efficiently. The integration of electronic signatures guarantees the authenticity and usability of the documents. The highest security and compliance requirements are met.

Features of the Mobile Government Platform

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Verified identity

The Mobile Government Platform connects several options for trustworthy online identification as a secure basis for digitalgovernment services.

Legally binding electronic signature

By integrating the electronic signature, citizens can sign contracts and forms directly and legally binding via their smartphone.

Easy payment

The Mobile Government Platform integrates a simple payment system that allows citizens to pay for services directly in the app.

Paperless document management

The platform enables the transmission and secure storage of documents directly in the app. This promotes efficient administration.

Flexible organizational structure

The Mobile Government Platform can be adapted to various organizational structures.

White-label solution

Authorities can customize the platform with their own design and use it accordingly.

Integrated identity management

The Mobile Government Platform is equipped with an independent identity management system and can be connected to further authentication services such as AGOV. Citizens can identify and authenticate themselves securely. This identification enables access to various services and guarantees the security of all transactions. Data protection is ensured.

Flexible service integration

The Mobile Government Platform is a robust foundation for the integration of digital services from different authorities. It bundles these services in a single application, simplifying management and improving user experience for citizens. New services can be easily added.

Automated processes and security

Improve your efficiency: The Mobile Government Platform can automatically generate documents at the citizen's request and make them available directly. All documents are protected by security measures that guarantee the authenticity and integrity of all processes.

Selected customers

Stadt Zug
Kanton Schaffhausen

Customer perspectives

Find out what our customers say about the Mobile Government Platform

Nicolas Lemaitre

Smart City Project Lead
Stadt Zug
«
With eZug, we are laying a foundation for our smart government strategy. Thanks to the seamless integration with the Canton of Zug’s Identity and Access Management (IAM) system “ZUGLOGIN” and the software solution of our residents’ registration and debt enforcement offices, eZug offers residents secure and instant access to vital services, while the automation of processes saves our officers time and effort.
»

Marco Schirru

Head of Applications & eGovernment Services
KSD Schaffhausen
«
Simply use administrative services securely online - that’s what we promise to the citizens of Schaffhausen with eID+. Thanks to the one-time verification, the authorities always know who they are dealing with and yet citizens are spared the need to go to the counter, waiting times and opening hours. And since data protection is our top priority, citizens can easily decide for themselves which data they want to pass on each time they use the eID+.
»

Our awards

Success Stories mit der Mobile Government Platform

Entdecken Sie die Anwendungsfälle unserer Mobile Government Platform-Kunden

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Pioneering work in Switzerland - Schaffhausen's mobile government platform

In 2019, Schaffhausen became the first canton in Switzerland to introduce an eID solution from Procivis in order to lead the way in digital identity and digitize government services.

Innovative and citizen-friendly - the eZug app of the city of Zug, developed by Procivis

The eZug app offers digital government services and a digital identity to reduce administrative work and simplify citizens' lives.

Personalized waste calendar in the eZug Smart City app

In Zug, a personalized collection calendar in the eZug app by Procivis has led to better waste disposal: timely reminders make waste collections easier and more efficient.

Interoperability of digital identities between the canton of Schaffhausen and the city of Zug

One city, one canton, two digital identities - how does that fit together? An exciting proof of concept shows how the link between digital identities system can work.

Zug library opening hours extended thanks to digital access system

The Zug library was faced with the challenge of offering its users more flexibility and longer access times without hiring additional staff. An innovative solution was developed to enable access outside regular opening hours.

"Out of the Box" – the innovative free rental of leisure items on Lake Zug

The city of Zug wanted to enable its residents to enjoy the lakeside location even more in their free time - the Procivis eZug app makes it possible.

A digital school portal for Zug city schools

The city of Zug has modernized communication between parents, teachers and caregivers with a centralized school portal in the eZug app.

Digital parking permit in the eZug-App

Collecting parking permits at the public authorities? The City of Zug uses digital solutions by Procivis

Leverage the Mobile Government Platform

Verify identity

As an authority, use trustworthy online identification as the basis for digital interactions.

Sign electronically

By integrating an electronic signature, your citizens can legally sign documents and forms via smartphone.

Pay simply

By integrating a payment provider, citizens pay for services conveniently in the app, without additional invoices and debt collection.

Manage documents

Official and private documents can be sent directly to the app and stored securely — without paper.

Promote direct participation

Consult citizens and specific interest groups on policy proposals or service quality.

Inform citizenry

Send information as push notifications to citizens' mobile phones

Map authorizations flexibly

Map your organizational structure and the authorizations for employees flexibly.

Customize your platform

Use the Mobile Government Platform exactly as you need it – with your functions, in your design.

FAQs

Do you have any further questions?

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Can the Mobile Government Platform be used with other identity providers such as AGOV or the future Swiss E-ID?

Yes, the Mobile Government Platform is designed to be seamlessly integrated with various identity providers such as AGOV or the future Swiss E-ID. This enables flexible authentication and identity verification that meets the requirements of different user groups and legal frameworks.

Can the Mobile Government Platform also map different organizational structures, such as the federal government, cantons and municipalities?

Yes, the Mobile Government Platform is highly customizable and can effectively map and manage the specific structures and hierarchies of different types of organizations on federal, cantonal and municipal level.

Can I also use the Mobile Government Platform for private sector use cases?

Yes, the Mobile Government Platform is ideally suited as an employee app, offering functions such as internal communication, document management and access to specific services in a secure and user-friendly environment

Can I integrate the Mobile Government Platform into my existing services?

Yes, the Mobile Government Platform is designed to be flexibly integrated into existing service structures. It supports both standard APIs such as OIDC and specific HTTP interfaces (API) to ensure smooth integration and expansion of service functionalities.

Which services can be integrated into the Mobile Government Platform?

The Mobile Government Platform supports the integration of a wide range of services, including but not limited to solutions such as Innosolvcity, Collecta, Skribble, SALTO KS, Dormakaba and RSS feeds. This enables organizations to effectively manage and use a range of services, from administration tools to specific industry solutions.

Find out how you can simplify your services with our software solution

We are happy to show you how to integrate our customized and modular solution.